Audra Chalmers
Operations at Hosanna Revival
- Role
- Operational Systems Lead at Hosanna Revival
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
Experience
Operational Systems Lead
Feb 2024 — Present · Cincinnati, OH, US
My focus at Hosanna Revival is on driving scalable, efficient, and collaborative systems that enhance performance, elevate customer experience, and strengthen cross-departmental impact. Key highlights include-Leading the implementation of a new Warehouse Management System (WMS), enabling our Fulfillment Team to successfully navigate peak season and support long-term growth across new marketplaces-Implementing a CRM for the Wholesale Department, streamlining customer communications and order management-Project-managing the migration to Shopify 2.0, modernizing our platform to leverage Shopify Plus features and ensure scalability-Orchestrating site management for major collection launches across multiple marketplaces, ensuring seamless execution from marketing through fulfillment-Strengthening cross-team collaboration across Customer Service, B2B Sales, Marketing, and Warehouse operations, while actively fostering team culture and morale.
Education
University of Cincinnati
Bachelor of Science - BS, Communication, General; Minor, Mathematics
2014 — 2016
Skills
- Event Planning
- Microsoft Excel
- Hubspot
- Teamwork
- Leadership
- Public Speaking
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