Audie Hopkins

About Audie Hopkins

Transformational Business and Engineering Leader with an extraordinary 30+ year track record setting the strategic direction and execution for large-scale OSS and BSS product development success. Directs Automation, Virtualization, and Network Management enablement and pre-sales consulting engineering teams that service Nokia North American customers. Exemplary people manager, technologist, and sales strategist, assembling high-performance global teams that facilitate innovation and alignment of business and technical requirements into a solution strategy with optimal execution. Directs the development life-cycle from product requirements to product or solution commercialization, collaborating with senior executives and customer stakeholders. Among many signature accomplishments at Nokia, the business transformation from a pure hardware revenue model to include a growing software focus drove $0 to $100M+ in revenue at 80%+ margin and increased “stickiness” within a $ 1.5B overall market. Invested in professional development with a BSSE and BSBA.TECHNICAL SKILLS AREAS:Business Transformation •Global Team Leadership •Solution Engineering •Software Development •Agile Methodology •Product Delivery •Cloud Computing •Product Development •Project Management •Team Building •Business Unit Planning •Machine Learning •Artificial Intelligence •SaaS •Product Commercialization• IP and Optical Networks• Network Management •Automation•Professional Services• Voice of Customer• Customer Engagement •GAAP Business PracticesPUBLICATIONS:Adventure Games, Programming tools and tips, Graphics applications. Various White Papers. Best Practices, reviewer of Service Level Management for Enterprise Networks, L. Lewis, Artech House Fluent in English, Conversational in Spanish

Experience

1. VP, Network Division, Network Automation, Americas

   Nokia

   Oct 2009 — Present · Raleigh, NC, US

   Directs Automation, Virtualization, and Network Management enablement and pre-sales consulting engineering teams for North American customers. I support the $1.5B North American IP and Optical business from a Software Automation and Control point of view. I’m a member of Business Unit Senior Leadership team with nine direct reports, four indirect reports, and dotted line reports in Business Development, Finance, R&D / software product areas.Notable Contributions:Leadership of the transformation of the business from hardware revenue only to a model where software is monetized to create substantial business value for the company and clients. Product revenue has increased to $100M with a 80%+ margin.Ensured alignment with the business plan through collaborations with the leadership team that collectively set BU strategy, evaluated sales metrics and met performance goals.Synthesized the Voice of Customer through high-level customer engagement, overseeing the delivery of development features to R&D for the top 30 customers. Built a high-performance cross-functional OSS (Operations Support Systems) and BSS (Business Support Systems team.Utilized Agile methods for rapid development cycles that facilitated the design and engineering of Software Defined Networks, Virtualization, and Cloud-based solutions.Led advancements in A/I and Machine Learning in alarm and event processes to yield fewer actionable events.On-time delivery of strategic projects and product launches helped support the acceptance of the corporate technical vision and strategy by customers, the public, and investors.SAMPLE CLIENT SUCCESSES:Ensured that web applications stayed fast and available at all times for Google, Facebook, Amazon.Directed the successful consulting, requirements gathering, and mapping to OSS/BSS components for a large European Investment Bank.

Education

• The George Washington University School of Business

  BSBA, Business, Software

  1980 — 1983

• Colorado Technical University

  BSSE, Software Engineering

  2006 — 2008