Bhavneet Kaur
Service Now || CSA (Vancouver), ITSM Professional ITIL v3 certified, Operations and Audit Head, Govt of India Certified Corporate Trainer
- Role
- Assistant Manager at Genpact
- Location
- Faridabad, IN
- LinkedIn followers
- 500 followers
About Bhavneet Kaur
I have12 years of experience in IT industry and is operating as Service Now (San Diego) and BMC Service Desk 9.0Operations Head in Genpact. My previous role primarily focused on techno-process consultancy for Service Operations and Service Transition modules. My responsibility was documenting process requirements, technical feasibility check, overlooking development (ITSM applications using BMC Service Desk 9.0, Remedy ARS v7.6.03 thorough testing (UAT) and prod release. Adding on to above detail, I am CSA, HAM, SAM Trained. ITIL Foundation v2 and v3 certified.
Experience
Assistant Manager
Nov 2021 — Present · Gurugram, IN
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