Aubrey Slotten

About Aubrey Slotten

Specialties: account management, benefits administration, budgeting, business objects, business plans, cognos, conferences, consulting, content management, customer relations, customer service, database administration, datapoint, hiring, insurance, inventory management, legal, management, marketing, meeting facilitation, microsoft office, negotiation, networking, presentation skills, pricing, program design, proposal writing, reports, retail, sales.

Experience

1. Senior Manager, Payer Implementation & Performance Guarantees

   Walgreens

   May 2017 — Present · Pittsburgh, PA, US

   Leads a team of implementation managers and analysts. Responsible for hiring, training, mentoring, development and performance management of the team. Provides high quality service for specialty pharmacy complex, high profile, marquee clientele and their members. Responsible for successful implementation of key strategic projects, new client on boarding, and global corporate initiatives and acts as the primary point of contact during the implementation phase. •Responsible for the implementation and ongoing management of the largest health plan in the world, The Federal Employee Program. •Acts as a leader for internal and external stakeholders. Sets appropriate expectations for delivery of service based on known requests and capabilities. Participates with senior leadership to ensure company objectives are met. •Identifies and documents all client contractual requirements to help define project scope, goals and deliverables for internal teams. Ensures implementations follow a documented project plan with appropriate and frequent communication to clients regarding progress according to the plan.•Provides project management support for work streams, reviews and tracks status of implementation and deliverables and provides updates to leadership. Escalates project risks and areas requiring senior leadership intervention. •Serves as training liaison and subject matter expert for implementation related matters for operations staff. Documents custom components of the implementation to create presentations and training materials. Collaborates with cross-functional teams to ensure project details are communicated effectively.•Travels to provide onsite support, training and issue resolution. Ensures timely response to inquiries by troubleshooting the problem, determining root cause and providing resolution. •Assists with writing and reviewing Request for Proposal (RFP) responses and finalist meetings.

Education

• Slippery Rock University

  BACHELOR OF ARTS, COMMUNICATION AND PUBLIC RELATIONS

  1997 — 2002

Skills

• Medicare Part D
• Pricing
• Microsoft Office
• Sales
• Health Insurance
• Managed Care
• Analysis
• Pharmacy Benefit Management
• Sales Operations
• Customer Service
• Retail
• Pharmacy
• Medicare
• Program Management
• Strategy
• Crm
• Account Management
• Team Leadership
• Budgets
• Training
• Project Management
• Strategic Planning
• Management
• Team Building
• Insurance
• Process Improvement
• Leadership
• Employee Benefits
• Pharmaceutical Industry
• Healthcare
• Powerpoint
• Microsoft Excel
• Marketing