Aubrey J. Edens

About Aubrey J. Edens

Enterprise delivery leader with 16+ years executing and stabilizing complex, high-risk…

Experience

1. Product Delivery Manager

   CSI

   Jan 2025 — Present

   Led a multi-threaded enterprise program from beginning to execution bringing together product, engineering, and business teams to ensure on-time delivery and on-budget delivery- Spearheaded end-to-end delivery of cloud and data-driven solutions, driving vision, roadmap and measurable customer outcomes during large-scale, cross-functional transformation programs- Acted as a direct liaison to C-suite and executive sponsors, aligning on planned outcomes, success metrics, and risk management frameworks in service of business and technical delivery objectives- Quarterbacked multi-million dollar GTM and implementation programs via risk/benefit modeling plus delivery predictability and value realization to manage complex product portfolios, technology portfolios, and service portfolios- Advocated for program governance, defined/delivered scalable delivery methods, playbooks, templates, and communication frameworks in order to drive predictability and improved customer satisfaction- Partnered with Professional Services, Product and Engineering teams to connect the dots between customer delivery, roadmap projects, and active platform capability improvements- Transformed technical cloud architectures and data solutions into business value narratives to ease executive decision-making and demonstrated ROI for enterprise customers- Led Early Adopter and GTM launches for new platform features, including establishing success criteria, gathering user feedback, and working with support, billing, compliance, and marketing functions- Created an outcomes-oriented culture centered on program KPI’s which in turn drove adoption, improved customer satisfaction (CSAT/NPS) and opportunities for expansion- Recognized for combining executive level delivery rigor and stakeholder alignment as well as calculated advisory with hands on execution for enterprise program success.

Education

• Appalachian State University

  Bachelor of Science

  2005 — 2009

Skills

• Project Delivery
• Management
• Program Management
• Public Speaking
• Team Leadership
• Software Documentation
• Sdlc
• Requirements Analysis
• Resource Management
• Process Improvement
• Project Management
• Vendor Management
• Software Project Management
• Change Management
• Customer Service
• Quality Assurance
• Microsoft Office
• Business Analysis
• Pmp
• Leadership