Marho Atumu
Field Engineer @ServiceNow
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WORK HISTORY
Field Engineer @ServiceNow
Toronto, ON, CA
Installing, testing, maintaining, and repairing hardware and software.Asset and Endpoint managment for Microsoft and Apple devices via Intune and JAMF. Documenting processes and logging tickets for open work on the Service Now portal.Troubleshooting and resolving audiovisual and network related issues.Supporting employees with all IT issues.Managing cloud infrastructure to maximize uptime and ensure business goals.Managing network permissions.Network maintenance: keeping servers and cyber security up to date.Configuring new software.Diagnosing hardware faults and escalating specialist problems.
EDUCATION
Covenant University
B.Engr
National Open University of Nigeria
Master's degree
Baptist Model High School
West African Senior Secondary Certificate
SKILLS
ABOUT MARHO ATUMU
ITSM Professional | Quality Assurance Expert | Technical Support Specialist | MCP, ITIL & CCNA Cyber Ops Certified
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