Atul Shah
Client Operations Manager at DWFritz Automation
- Role
- Client Operations Manager at Dwfritz Automation
- Location
- Hillsboro, OR, US
- LinkedIn followers
- 500 followers
About Atul Shah
Widely accomplished, extremely-motivated, and self-directed professional leader with extensive manufacturing and operations experience in fast spaced environments. Excellent record of building and managing team of equipment engineers and equipment technicians supporting 24x7 Semiconductor Fab.12+ years of leading a highly successful teams and supporting very demanding manufacturing environment.Specialties: Excellent equipment and process knowledge of several AMAT tools (DCVD, WCVD, Poly dep, RTP, PECVD); Novellus C2 Sequel and Sequel Express and the WJ 1500 tool. Also knowledgeable on the DNS wet benches, Axcelis Implanters (VHE, 82P, GSD), BTI furnaces (Apogee1+- oxide, poly and nitride); AG, Axcelis Fusion (stand alone and Gemini); and CMP tools (Mirra, ontrack, IPEC and Verteq)
Experience
Client Operations Manager
Jun 2017 — Present · Wilsonvile, OR, US
Work as a primary liaison with critical clients in communicating delivery and qualification schedules, assessing impact of client change requests, escalation of issues threatening project milestones, and alignment of DWFritz resources in meeting client commitments. Work closely with both the client and internal teams on delivering brilliant solutions, effectively and accurately communicate with the client, keep things on track while working with clients who require agility and speed in deliverables. Work closely with the entire DWFritz organization, including our DWFritz China organization to ensure success from inception to installation. • Interface with client during all project phases. Expertly manage client communications and demonstrate a high level of business acumen.• Develop project plans, individually and in a team environment that meets or exceeds client\'s requirements and expectations. Project plans will include material production and installation schedules, as well resources requirements.• Initiate corrective actions as required to keep projects on task and provides project direction during problem resolution as required and appropriate.• Manage client expectations with respect to delivery, installation, qualification, and implementation of requested changes.• Influences business decisions related to pricing, cost modeling, proposals and negotiations for the business segment. • Takes an active role in managing product design and development. Works across the organization to convert strategic thinking into execution of bold new ideas.• Assists in defining and executing a 1-3 year strategic platform roadmap with mutual benefit to DWFritz and our clients.• Assigns responsibilities and manages performance of 3-5 Project Managers.• Interacts with the DWFritz China team on a weekly basis to ensure tight communication and timely execution to project schedules.
Education
San Diego State University
BS, Mechanical Engineering
1984 — 1989
Skills
- Process Simulation
- Sputtering
- Solar Energy
- Pvd
- Lean Manufacturing
- R&D
- Characterization
- Troubleshooting
- Spc
- Engineering
- Process Integration
- Silicon
- Solar Cells
- Pecvd
- Preventive Maintenance
- Electronics
- Sensors
- Rtp
- Design of Experiments
- Manufacturing
- Jmp
- Materials
- Engineering Management
- Photovoltaics
- Sap
- Yield
- Six Sigma
- Thin Films
- Equipment Maintenance
- Photolithography
- Testing
- Reliability
- Failure Mode and Effects Analysis (Fmea)
- Process Improvement
- Process Engineering
- Mechanical Engineering
- Automation
- Iso
- Business Process Improvement
- Materials Science
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