Atul Kumar M.

About Atul Kumar M.

With over 14 years of experience at Tata Consultancy Services, I am currently serving as a customer relationship Manager and Partner, focusing on fostering trusted business partnerships and delivering IT solutions that drive organizational transformation.I collaborate with teams across geographies using a Global Network Delivery Model to manage diverse portfolios, including AI Transformation, Enterprise Application, IoT-DE, Cyber Security, Data & Analysis, Cloud, IT IS, BPS etc. with play across Front office, Middle Office and Backoffice transformation and Operations.

Experience

1. Client Relationship Manager

   Tata Consultancy Services

   Mar 2023 — Present · Charlotte, NC, US

   Proven experience in thought leadership in professional services selling and building and sustaining long-term relationships with clients. Showcasing results as leader as well as individual contributor in the sales roles with deep understanding of the industry structures and emerging issues/trends. Result oriented and leading /coaching through complex sales processes and overcoming objections to secure business. Resiliency to thrive in unstructured and evolving environments. Driving business growth by projecting executive presence with C-level executives.In this role, I am responsible for nurturing business strategy with including P&L Management & Delivery execution by growing key customer relationships. Key R&R incudes but not limited to,• Building and maintaining long-term relationships with clients to understand their needs and deliver tailored solutions.• Hunt and Nurture logos/relationship with the goal of profitable growth of the portfolio. • Responsible for managing the existing and developing new customer relationship related to development, support, and maintenance of IT applications. Helps identify new service requirements within the business unit for Business Development. • Responsible for Driving transformation across Supply chain, Manufacturing, Product development, services and customer experience. • Promoting a culture of innovation and continuous improvement within the organization.• Identifying and addressing complex problems within the organization or client.• Team Development: Mentoring and developing team members to enhance their skills and contribute to the organization\'s success.• drive measurable impact to client business performance through technology-enabled products and solutions, and consistent best-in-class delivery, at a global scale.

Education

• SRM IST Chennai

  B.Tech, Information Technology

• UCLA Anderson School of Management

  Growth & Transformational Leadership Program (G&T Phoenix)

Skills

• C++
• Business Analysis
• Html
• Ibm Mainframe
• Servlets
• Cobol
• Core Java
• Testing
• Adabas
• Jcl
• Software Project Management
• Unix
• Jsp
• Leadership
• Java
• Software Development Life Cycle (Sdlc)
• Xml
• Project Management
• C
• Programming
• Microsoft Office
• Microsoft Excel
• Sql
• Pl/Sql
• Requirements Analysis
• Natural Language