Atul Kumar Mittal

About Atul Kumar Mittal

Engineering leader with 18+ years of experience building and scaling cloud-native platforms, distributed systems, and high-performing engineering organizations across fintech and enterprise SaaS. Proven track record of leading 35+ engineers, delivering platforms serving 10M+ users, and driving measurable business outcomes in reliability, scalability, and cost efficiency.Experienced in embedding GenAI into enterprise products, improving developer productivity, accelerating workflows, and simplifying complex user experiences through intelligent automation.Strong focus on platform strategy, organizational leadership, and operational excellence, with deep expertise in distributed systems, cloud architectures, and large-scale transaction systems.

Experience

1. Sr Engineering Leader

   Salesforce

   Mar 2025 — Present

   Own the technical vision, roadmap, and execution of Data Processing & Batch Platform targeting enterprise customersServed as a Salesforce technical leader in customer engagements, presenting roadmap strategies that restored customer trust and reinforced long-term partnershipsLed GenAI integration into enterprise SaaS platform, enabling:Prompt-driven workflow creationIntelligent recommendations for system configuration AI-assisted debugging and investigation workflows for developersContext-aware summarization and monitoring insightsImproved developer productivity and reduced investigation effort significantlyIdentified recurring pain areas across multiple customer facing teams through disciplined operational reviews and executed a reliability roadmap that decreased failures by 50%Define SLOs (latency, availability, performance) and align cross-functional teamsDefined and standardized operational dashboards, enabling peer teams to reduce manual effort and reclaim ~10% of their working timeGuided the Customer Experience team to document best practices on public documentation & enabled tech support teams with SOPs to reduce MTTD and investigation count by 50%

Education

• Hemwati Nandan Bahuguna Garhwal University

  B.Tech, Computer Science and Engineering

  2003 — 2007

Skills

• Spring Mvc
• Sql
• Jax-Rs
• Ejb
• Junit
• Drools
• Sybase Adaptive Server
• Unix
• Microsoft Sql Server
• Shell Scripting
• Mongodb
• Jquery
• Advanced Javascript
• Angular Js
• Thunderhead
• Websockets
• Ajax
• Pl/Sql
• Xslt
• Javascript
• Html 5
• Core Java