Atuldeep Joon
Product Specialist.
- Role
- Customer Success Manager at Attentive.ai
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Atuldeep Joon
As the lead Product Manager at Novagems, I am spearheading the development of Novagems 2.0, an advanced iteration of our flagship product. I am passionate about crafting comprehensive product requirements documented in the Product Requirement Document (PRD) to guide the development process. In addition to defining product requirements, I oversee multiple cross-functional teams including software development, design, and quality assurance. Collaborating closely with these teams, I ensure seamless coordination and alignment towards our product vision. Engaging with end-users through regular interviews, I gather valuable insights that inform our product decisions, ensuring Novagems 2.0 meets and exceeds user expectations. Currently, I lead a dedicated team of 25-30 talented individuals, fostering a collaborative and innovative environment to drive the successful delivery of Novagems 2.0. Excited to be at the forefront of transforming Novagems into a cutting-edge solution that empowers our users and drives business growth.Prior to this, I served as a Business Analyst and Project Coordinator at Novagems from February 2021 to February 2023, where I gathered business requirements and created documentation for stakeholders. I coordinated with various teams including Product Owners, Design, Development, and Quality Analysis to ensure timely delivery of our productss. I actively contributed to agile methodologies, reviewing ongoing sprints and removing roadblocks to optimize project efficiency. Additionally, I played a key role in recruiting and building a skilled team to support our project objectives.My journey in project management and engineering began at vConstruct, where I worked as a Project Engineer from January 2019 to January 2021. In this role, I managed project drawings, specifications, and submittal processes. I excelled in cost management, analyzing construction documents, and converting data into digital formats using tools like AutoCAD, Revit, and Bluebeam. I identified new scopes of work, processes, and platforms, enhancing project workflows and facilitating communication with international stakeholders.I thrive in collaborative environments and am committed to driving continuous improvement and innovation. Let\'s connect to explore opportunities for impactful collaborations and transformative projects.
Experience
Customer Success Manager
Oct 2025 — Present · Noida, IN
Education
CHANDIGARH UNIVERSITY
Bachelor of Engineering - BE
2016 — 2019
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