Atul Singh

Team Lead – Operations & Compliance at Amazon | Ex- Lendingkart | Ex- TTEC

Role
Team Lead at Amazon
Location
Pune District, MH, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Atul Singh

I have experience across compliance analysis, process improvement, and operations management, with a strong focus on risk identification, audit accuracy, operational metrics, and process standardization. I regularly work with dashboards, KPI reporting, root cause analysis, and stakeholder reviews to ensure compliance, reduce errors, and improve operational outcomes.

Experience

  1. Team Lead

    Amazon

    Oct 2024 — Present · Pune, IN

    Stepped into a team leadership role to stabilize accuracy, reduce repeat compliance issues, and improve how operational data was used for decisions across the business.Key Impact & ContributionsIdentified recurring compliance and accuracy gaps by reviewing audit results, error trends, and downstream feedback; reduced repeat issues by addressing root causes instead of surface-level fixes.Built and maintained clear operational metrics and dashboards (quality, productivity, coverage) that improved visibility for stakeholders and enabled faster, data-backed decisions.Led and coached a 13-member team, aligning daily execution with compliance standards and performance goals, resulting in more consistent output and fewer rework cycles.Partnered with analysts, auditors, and cross-functional stakeholders to translate policy and business requirements into practical rules and SOPs, improving adherence and reducing interpretation gaps.Supported risk mitigation initiatives by validating rule logic, monitoring false positives/negatives, and ensuring accuracy thresholds were met before launch.Drove process improvement initiatives by simplifying workflows, clarifying ownership, and standardizing reviews, helping teams meet targets without increasing operational load.Played a key role in weekly and monthly business reviews (WBR/MBR) by preparing reliable data, highlighting risks early, and recommending corrective actions.

Education

  • Rajiv Gandhi Prodyogiki Vishwavidyalaya

    Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering

    2012 — 2016

  • Lakshmi Narain College of Technology, Kalchuri Nagar, Raisen Road, Post Klua, Bhopal-462021

    BE - Bachelor of Engineering, Electronics and communication

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Atul Singh — Team Lead at Amazon in Pune District, MH, IN | Unifers