Atul Sawant

About Atul Sawant

Application & Technical Support Engineer with expertise in Application/Production Support, HRMS modules, and SQL development. Skilled in troubleshooting, UAT, RCA, and reporting with a focus on improving system efficiency and user experience.Proficient in SQL Server, Oracle, JIRA, Linux/UNIX, with a track record of implementing HRMS modules, optimizing queries, and building reports that transform data into actionable insights. I enjoy working across teams to solve problems, streamline workflows, and deliver solutions that create real impact.Driven by a passion for collaboration, problem-solving, and continuous learning, I strive to grow with every challenge and contribute to both organizational and personal success.

Experience

1. Technical Support Engineer

   ZingHR

   Mar 2024 — Present

   Experienced in SQL-driven Application Support with strong capabilities in:• MS SQL Server: Development and optimization of Stored Procedures, DDL/DML operations• Report generation and customization using complex T-SQL queries• Root Cause Analysis and resolution of SQL performance and logic issues• UAT execution for validation of system enhancements and seamless deployment• Issue tracking and SLA-based resolution through JIRA ticket management• Database management and troubleshooting using SQL Server Management Studio (SSMS)• Design and implementation of SOPs to streamline technical support processes• Collaboration with cross-functional teams for incident resolution and deployment readiness• Performance tuning of stored procedures for execution efficiency• Worked closely with business analysts to gather functional requirements and ensure alignment with technical deliverables• Collaborated with data analysis teams to create dashboards and reports based on specific business requirements• Data analysis to support decision-making and improve business process alignment

Education

• Shivaji University

  Master of Business Administration Mba

  2022