Atul Pandey

About Atul Pandey

Amazon empowers their role as an Ops Support Expert, leveraging expertise in managing machine learning annotation datasets and addressing annotation discrepancies with a universal audit portal. By focusing on rectifying issues and providing actionable feedback, they contribute to achieving a 99% accuracy rate across Indian and San Jose sites. With a strong commitment to process enhancement, they actively engage in SOP discussions and mentor new hires, aligning teams toward operational excellence. Currently pursuing an MBA in Business Analytics from Amity University, they aim to further integrate analytical insights into operational frameworks to drive impactful results.

Experience

1. Operations Manager (Interim) - Ml Data Ops

   Amazon

   Feb 2026 — Present · Gurugram, IN

   Lead a high-performing team of 20-25 associates and 2-3 Team leads in a dynamic global AI operation. Oversee end-to-end performance management—from nesting phase through production read phase—while delivering targeted feedback, coaching underperforming team members via specialized SOP sessions, and handling comprehensive people management tasks including scheduling, reviews, and motivation. Drive productivity and quality by managing audit queues, process workflows, and morning shift operations, ensuring seamless transitions from training to live production.

Education

• Durgaprasad Vidyaniketan

  Intermediate, PCM

• Amity University

  Master of Business Administration - MBA, Business Analytics

• Durgaprasad Vidyaniketan

  High School, Science and Multimedia

• Chatrapati Sahuji Maharaj Kanpur University, Kanpur

  BSc, Core Mathmatics