Atul Kharkwal
Director of Operations with Service Delivery, E-Commerce expertise in Buyer Support, Seller Support, Social Media and Fraud/Risk , Green Belt, Operations Excellence. Ride Haling , Travel and logging experience
- Role
- Global Operations and Services Leader at Navan
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Atul Kharkwal
Senior Manager Operations with 18 years of experience in customer service, MBA in Human Resource, expertise in e-commerce domain in Buyer/Seller support, technical support, Social media and Fraud/Risk.Six sigma Green Belt Certified. Cloud Computing experience with leading cloud computing company.E-Commerce and Ride Haling experience with world\'s leading companies.Deep domain expertise of voice, Backoffice, email and chat transaction mediums.Key responsibilities included P&L, Revenue enhancement, cost optimization, customer experience initiatives, Driving KPIs and Client relationship management.
Experience
Global Operations and Services Leader
Jul 2025 — Present
Education
Symbiosis Centre for Management Studies- Pune
Master of Business Administration - MBA, Human Resources Development
2007 — 2009
DAAS
Bachelors in Computer Application, Computer Science
2000 — 2003
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