Atish Menon

About Atish Menon

I predominantly take care of training & certification requirements of Accenture…

Experience

1. Learning Enablement (Le) Associate Manager

   Accenture in India

   Dec 2015 — Present · Mumbai, IN

   Partner with key Delivery practice leads to understand key skills needs• Work with Learning & Talent Development Lead on developing capability development programs to meet those needs• Create and publish training curriculums• Manage capability/specialty updates• Manage Single Skills Inventory (SSI) updates• Support vendor training and vendor certification programsCommunities of Practice support• Build/Deploy:• Work with CoP and Social Catalyst team to understand overall CoP objectives and how to best organize CoPs• Support CoP’s in the establishment of overall governance (i.e, how the CoP’s will be managed) – each CoP and across all AI Delivery CoPs• Support CoP teams in the build of new CoP sites, and key info and activities that the CoP’s will leverage• Support CoP teams in asset tagging, and structuring where assets and information is stored on CoP sites • Support the deployment of new CoPsRun:• Monitor sites (and collect feedback from users and sponsors) in order to identify needed CoP site changes• Work closely with ALKMS CI team to implement changes• Support CoP leadership in running CoP events, communicating key messages, etc.• Support CoP leadership in facilitating CoP calls/meetings• Support CoP’s with Reporting on key metrics (see below)• Support cross-Community (i.e, cross-AI Delivery) events / virtual events (e.g, “asset harvesting campaign”, “social learning treasure hunt”, etc.)• Support webinars• Work with CoP leaders/sponsors to identify ongoing/ad-hoc webinar needs• Work closely with cross Digital Delivery ALBI webinar lead to schedule, communicate, and run the webinars• Work with business SMEs to capture session AGENDA, DESCRIPTION FACULTY, and CONTENT• Support conduct of webinar, if needed• Circles, Learning Boards, and Collections• Identify key metrics that should be leveraged by all AI Delivery CoPs (e.g, site visits, most downloads, key contributors, etc.) and determine a reporting mechanism

Education

• Smt. CHM College, Ulhasnagar

  Junior College in Commerce, Business/Commerce, General

  2002 — 2004

• Lakshmi Keshav Memorial Sai English High School

  SSC

  1990 — 2002

• Welingkar Institute of Management

  Postgraduate Degree, Operations Management and Supervision

• University of Mumbai

  Bachelor of Commerce, PSYCHOLOGY

  2004 — 2007

• Welingkar Institute of Management

  Post graduation diploma in management, Operation Management

  2013 — 2015

Skills

• Microsoft Office
• Employee Engagement
• Analytical Skills
• Curriculum Development
• Analysis
• Handling Difficult Customers
• Telephone Manner
• Business English
• Business Analysis
• Customer Service
• Customer Relationship Management (Crm)
• Management
• Presentation Skills
• Curriculum Design
• Process Improvement
• Outsourcing
• Written Communication
• Voice of the Customer
• Training & Development
• English Grammar
• Project Management
• Crm
• Employee Training
• Business Strategy
• Bpo
• Business Process Improvement