Atish Sau

Head Customer Experience - DTDC Express || ex. Swiggy Dineout || ex. CRED || ex. Teleperformance

Role
Head of Customer Experience at DTDC Express Limited
Location
Kolkata, WB, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Atish Sau

Results-driven customer experience leader with 8+ years of experience in developing and executing strategies that enhance customer satisfaction and drive business growth. Proven ability to lead cross-functional teams, improve key performance indicators, and foster a customer-centric culture. Seeking a challenging leadership role to leverage expertise and make a significant impact.

Experience

  1. Head of Customer Experience

    DTDC Express Limited

    Sep 2024 — Present · Kolkata, IN

    Contact Center and Vendor Management Nation wide, and delivery cutting edge customer experience via Voice/ Non-Voice mode of Communication.

Education

  • Bharathiar University

    Bachelor's degree

Skills

  • Food & Beverage
  • Customer Service
  • Customer Satisfaction
  • Menu Development
  • Hotel Management
  • Powerpoint
  • Microsoft Excel
  • English
  • Event Planning
  • Food Safety
  • Microsoft Word
  • Leadership
  • Event Management
  • Public Speaking
  • Microsoft Office
  • Catering
  • Project Management
  • Management
  • Team Building
  • Hospitality Industry
  • Strategic Planning
  • Teaching
  • Time Management
  • Hospitality Management

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Atish Sau — Head of Customer Experience at DTDC Express Limited in Kolkata, WB, IN | Unifers