Atirakshit Bhatt

About Atirakshit Bhatt

As a transformation Leader with 18+ years of experience in the process excellence and transformation world, I bring a unique blend of expertise and leadership to every project. With a passion for helping organizations achieve operational excellence, I specialize in identifying opportunities for improvement, optimizing processes, and reducing costs.My deep knowledge of process excellence and transformation methodologies, combined with my ability to work collaboratively with cross-functional teams, has enabled me to deliver transformative results for a variety of clients across multiple industries. I am dedicated to staying up-to-date with the latest trends and best practices in my field, allowing me to provide cutting-edge solutions that drive business success.Whether you\'re looking to streamline operations, improve quality, or increase efficiency, I am here to help. Let\'s work together to drive meaningful change and achieve your organization\'s goals.

Experience

1. Associate Director, Process Excellence

   Firstsource

   Jul 2021 — Present · Mumbai, IN

   Over the past two years, I have been leading the INDEX Learning as a part of DNA building at First Source Limited. With operations in multiple countries, including India, the USA, UK and Philippines.My primary role involves promoting a culture of skill-building and continuous improvement within the organization, with a focus on Lean Six Sigma, analytics, and digital transformation. Through the development of various learning programs, I have played a vital role in driving employee engagement and upskilling.The INDEX Learning program, which I have lead in collaboration with Process Excellence teams and Learning and Development teams, encompasses a range of initiatives designed to promote best practices in process excellence and transformation.To date, my most significant contributions have included the creation of the Lean Six Sigma Awareness Program, which has been taken by over 4,860 employees since its launch in August 2021. I have also driven the Structured Problem-Solving Program, a seven-hour instructor-led module that has trained over 1,500 mid-level managers, 447 mini projects that delivered around USD 90k in benefits.Another program I have driven is the Data-Driven Problem-Solving Program, an eight-hour instructor-led module that has trained over 300 mid-level managers. In addition, I have acted as the primary liaison and subject matter expert for the Lean Six Sigma Green Belt Advanced program, a 40-hour instructor-led module delivered by external vendors. So far, I have trained 54 mid-level managers through this program, who have launched a total of 51 projects, with 20 completed so far and another 24 in progress, giving an estimated benefit of ~USD 1.23 Million. Around USD 672k has been realized so far.Throughout my tenure, I have worked tirelessly to ensure that all learning programs are delivered to a high standard and have the necessary impact to bring about the desired cultural change.

Education

• Amrutvahini College of Engineering - AVCOE

  B.E, Computer

  1998 — 2004

• Department of Management Sciences (PUMBA), Savitribai Phule Pune University

  MBA, Marketing, Additional-Systems

  2006 — 2008

Skills

• Management
• Team Building
• Pre-Sales
• Account Management
• Requirements Analysis
• Marketing Communications
• Service Delivery
• Business Analysis
• End to End Improvement Consulting
• Analysis
• Cross-Functional Team Leadership
• Product Management
• Customer Relationship Management (Crm)
• Sdlc
• Crm
• Services Marketing
• Project Management
• Lean Six Sigma
• Vendor Management
• Portfolio Management
• Sales
• Marketing
• Software Development Life Cycle (Sdlc)
• Continuous Improvement
• Strategy