Atil Karan
Information Technology Analyst @Central Valley Glass And Screen
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WORK HISTORY
Information Technology Analyst @Central Valley Glass And Screen
Sacramento, CA, US
Log, track, and manage incidents and service requests, escalating or dispatching IT resources when necessary.Deliver phone and remote assistance by addressing inquiries, diagnosing issues, and resolving problems with supported technologies.Monitor, follow up, and ensure timely resolution of technical matters and service requests.Stay current with evolving technologies to deliver accurate support and identify recurring system issues.Contribute to the creation, improvement, and upkeep of IT knowledge base resources.Support additional IT initiatives, projects, and responsibilities as assigned.
ABOUT ATIL KARAN
With extensive experience across IT Administration and leadership, security, operations…
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