Atika S.

About Atika S.

I am an HR Operations Specialist with 5+ years of experience supporting global clients…

Experience

1. HR Analyst

   Accenture

   Mar 2025 — Present · Bengaluru, IN

   LOA Advocate for employees across the US and Canada, providing guidance on FMLA, company leave policies, eligibility, benefits, documentation, and return-to-work procedures- Handled ServiceNow tickets, ensuring timely resolution through Workday, Time Report, Outlook, Dayforce, and SAP- Delivered personalized support via MS Teams, AWS, and VRD calls- Utilized My Scheduling and My Time & Expenses to manage timesheets, scheduling, leave updates, and payroll-related actions- Supported payroll processes by coding leave accurately and verifying FMLA impacts on pay and benefits- Ensured compliance with FMLA regulations and company policies through precise data handling- Recognized for maintaining high service quality, meeting SLAs, enhancing employee satisfaction, and achieving monthly PKT.

Education

• ST PAULS COLLEGE, BANGALORE

  Bachelor of Business Administration - BBA

  2017 — 2020

Skills

• Ms Excel
• System Administration
• Testing
• Ms Power Point
• Software Development Life Cycle (Sdlc)
• IT Service Management
• Change Management
• Project Coordination
• Project Management Office (Pmo)
• Microsoft Excel
• Integration
• Technical Support
• Ms Word
• Networking
• Project Control
• Project Management
• Agile Methodologies
• Leadership
• Management