Athul Santhosh
Shift Manager @J D Wetherspoon
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WORK HISTORY
Shift Manager @J D Wetherspoon
Led operations in high-volume environment, improving customer retention and satisfaction• Trained team in upselling and customer engagement, increasing revenue per customer• Managed client interactions, resolved escalations, and ensured service excellence• Organised events and promotions to increase footfall and repeat business
EDUCATION
Noorul Islam University
Bachelor of Engineering - BE, Computer Science
University of East London
Master of Business Administration - MBA, Sales, Distribution, and Marketing Operations, General
ABOUT ATHUL SANTHOSH
Results-driven sales professional with 3+ years of experience in business development, client acquisition, and full-cycle sales across real estate, SaaS, and hospitality sectors. I specialise in building strong sales pipelines, engaging prospects through outbound and inbound channels, and converting opportunities into revenue through consultative selling. Proven track record of: • Managing 70+ client pipelines • Achieving 30%+ conversion rates Skilled in CRM platforms with experience in lead generation, client retention, and account growth. Currently seeking opportunities in SaaS Business Development, Account Executive, or Client Success roles in London or Edinburgh.
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