Ather Antulay
Handover @Tecnicas Reunidas
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WORK HISTORY
Handover @Tecnicas Reunidas
QA
SKILLS
ABOUT ATHER ANTULAY
As an Area Operations Manager at Dunzo, I oversee the daily operations and performance of multiple delivery clusters in the city. With over three years of experience in the hyperlocal delivery industry, I have developed strong skills in operations management, retail, and performance metrics. My mission is to optimize the efficiency, quality, and profitability of the delivery service, while ensuring customer satisfaction and retention. I work with a team of cluster managers, rider ops, and data analysts to design, test, and implement strategies that improve the delivery processes, reduce costs, and increase revenues. I also collaborate with the business development and marketing teams to identify and capture new opportunities and markets.
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