Atharv Patankar

Shift Manager @EG On The Move

Birmingham, GB

Team Leadership & Supervision :Assigns tasks and responsibilities to crew members.Monitors employee performance and provides coaching or feedback.Ensures employees follow company policies, safety procedures, and food handling standards.Motivates the team to meet service and quality standards.2. Operations Management :Oversees daily shift operations including opening, running, or closing the restaurant.Ensures customer orders are prepared correctly, quickly, and to Popeyes’ quality standards.Manages inventory during the shift (checking stock, preventing waste, reporting shortages).Ensures cleanliness of the kitchen, dining area, and restrooms.3. Customer Service :Handles customer concerns or complaints professionally.Ensures guests have a positive dining experience.Maintains a friendly, welcoming environment.4. Financial & Administrative Tasks :Balances the cash drawer and monitors register transactions.Ensures deposits and sales reports are accurate.Tracks labor hours to control costs.5. Safety & Compliance :Enforces health, food safety, and sanitation standards.Ensures compliance with labor laws and company policies.Trains team members on safety protocols.

University of Birmingham

MSc Management, Business Administration and Management, General

Holy Angels' School

SSC

ITM Group of Institutions

Bachelor of Arts in Hospitality and Tourism Management, Hospitality Administration/Management

Bansal Public School

HSC