Ateny Thiong Ajak

Guest Services Supervisor @MGM Resorts International

Las Vegas, NV, US

The Guest Service Manager is responsible for overseeing the daily operations of the front desk and guest services department, ensuring exceptional customer service and satisfaction. This role includes managing staff, handling guest concerns, and ensuring smooth communication between departments. The Guest Service Manager ensures that all guests have a memorable and positive experience by fostering a welcoming and efficient environment.

College of Southern Nevada

Associate's degree, Accounting and Business/Management

Regis University

Master of Business Administration (MBA), Finance & Accounting

Cornell University

Professional Certificate, Purchasing, Procurement/Acquisitions and Contracts Management

Regis University

Bachelor of Science (B.S), Accounting