Athena Stuart

About Athena Stuart

I build performance engines inside complex ecosystems.Over the past several years, I have led the implementation and lifecycle optimization of AI and SaaS platforms within a publicly traded, regulated financial services environment. My work has focused on post signature ownership: onboarding, adoption strategy, KPI development, executive reporting, vendor governance, and structured turnaround planning.I have led cross functional implementation of platforms, designing custom workflows, tiered engagement models, executive dashboards, and renewal influencing performance frameworks. I regularly present adoption insights, ROI trends, and risk mitigation strategies to C suite leadership.My background blends systems thinking with human behavior. Earlier in my career, I worked within healthcare and nonprofit environments focused on population health, patient engagement, and community activation. Personally, I am deeply aligned with health optimization, wearable biometrics, and nervous system regulation, and I am passionate about technology that empowers people to better understand their performance and recovery.I am energized by transforming early stage platform implementations into scalable, performance driven operating models.

Experience

1. National Marketing Manager, Partner & Platform Strategy

   SecurityNational Mortgage Company

   Oct 2023 — Present

   Serve as executive-facing owner for national recruiting and enterprise technology initiatives, partnering directly with SVP and CEO to address adoption gaps, performance risks, and scalability across distributed teams.•Own post-implementation lifecycle performance across enterprise SaaS and AI-driven platforms within a publicly traded, regulated financial services environment.•Led end-to-end implementation and adoption strategy for a white-labeled enterprise SaaS platform, achieving 32% active user adoption within 30 days and sustaining ~30% through structured onboarding, segmentation, enablement playbooks, and leadership accountability rhythms.•Architected internal workflows leveraging platform customization to support executive approval routing, governance checkpoints, and operational efficiency.•Conduct recurring performance reviews analyzing adoption, engagement, and user segmentation; identify underperforming cohorts and lead structured turnaround plans.•Built tiered engagement models segmenting power, mid-tier, and low-activity users; implemented leaderboard visibility and targeted enablement to increase benchmark utilization and sustained engagement.•Develop executive dashboards and present adoption insights, ROI trends, renewal considerations, and risk mitigation strategies directly to C-suite leadership.•Influence vendor renewal, expansion, and pricing discussions based on performance metrics and scalability analysis.•Partner cross-functionally with Compliance, IT, RevOps, Sales, and Operations to ensure data governance, privacy guardrails, SLA adherence, and reporting integrity.•Lead and mentor a team of six, establishing KPI accountability, structured reporting cadences, and vendor oversight across enterprise initiatives.

Education

• Grand Canyon University

  Bachelor's degree of Science, Biology with an emphasis in Pre-Physician Assistant studies

  2011 — 2015

• Johns Hopkins University Advanced Academic Programs

  Masters of Science , Energy Policy and Climate

  2018 — 2020

Skills

• Event Planning
• Long-Term Customer Relationships
• Microsoft Word
• Leadership
• Customer Service
• Powerpoint
• Marketing
• Microsoft Office
• Time Management