Atchuta Suresh Kumar Maddu
Associate Technical Consultant @Tata Consultancy Services
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WORK HISTORY
Associate Technical Consultant @Tata Consultancy Services
Hyderabad, IN
EDUCATION
Andhra University
Master of Computer Science, Computer Science
ABOUT ATCHUTA SURESH KUMAR MADDU
More than 15 years of experience in the IT industry in Managing Application Software Development, Maintenance, enhancement and migration projects in mainframe,Salesforce,Service now related applications with proven leadership in functional and technical skills. Has rich experience in Banking & Insurance, Financial, Manufacture, Healthcare domains.Having good exposure in working on systems with multiple technologies (Mainframes, Salesforce, Service now,Client Server, Databases). Strong background in IT Service Management (ITSM) integrating processes within ServiceNow using Information Technology Infrastructure Library (ITIL) best practices. Lead rollout of Configuration Management in ServiceNow. Direct Scrum team to migrate Asset Management into ServiceNow and build out integrations. Extensive collaboration with developers to provide requirements and testing. Excellent troubleshooting and problem-solving skills for a wide range of issues. Provide continued service improvement. Goal and task-driven to meet deadlines.SpecialtiesServiceNow, IT Service Management (ITSM), IT Operations Management, Software Development, Agile-Scrum Experience, ITIL,Java Script, Jelly Script, Angular JS, Jquery,CSS, HTML,Web Services, UI Develper, Apex Language, Apex Trigger, Apex Class, Apex Web Service, Visual Force, Informatica ETL Tool, Apex data loader, AJAX, Demand Tools, Email Services, Chatter, Customer Portal, Mainframes
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