Dean Atchison
Content Advocate
- Role
- Masters Swim Coach at Sonoma Splash
- Location
- Sonoma, CA, US
- LinkedIn followers
- 500 followers
About Dean Atchison
I have extensive experience building content teams and leading projects that focus on increasing product adoption, reducing support cases, and empowering users.Successfully scaled from managing a single team and product line to overseeing an organization of 60+ content developers across five product lines, including Service and Sales Clouds (Salesforce\'s most revenue-generating products). Currently leading our content services organization that includes content design, content strategy, visual content, information architecture and content quality.
Experience
Masters Swim Coach
Oct 2022 — Present
Education
California State University, Chico
Bachelor's degree, English, International Business
1994
Skills
- Enterprise Software
- User Assistance
- Technical Documentation
- User Experience
- Agile Methodologies
- Usability Testing
- Dita
- Content Management
- Cloud Computing
- Saas
- Software Documentation
- Information Architecture
- Product Management
- Single Sourcing
- Technical Writing
- Framemaker
- Technical Communication
- Online Help
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