Aswatha Ravikumar
Focused on Scalable Program Delivery, Stakeholder Alignment & Operational Excellence
- Role
- Technical Program Manager at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Aswatha Ravikumar
I\'ve shipped payment infrastructure used by millions. At Amazon External Payments,…
Experience
Technical Program Manager
Apr 2020 — Present
Led cross-functional initiatives to scale Amazon Pay by launching new payment methods and third-party integrations (Stripe and Shopify); drove Grubhub\'s migration from native Amazon Pay processing (1P) to a hybrid model with Stripe (3P), and enabled Shopify integration for Just Eat Takeaway.Managed end-to-end programme delivery for key initiatives, including Charge Service APIv2 migration, Statement and Disbursement Views, GDPR compliance, and Alexa\'s \'Pay for Gas\' feature. Coordinated with engineering, product, and compliance teams to align timelines, reduce risks, and ensure smooth, on-time launches. Focused on improving system reliability, regulatory compliance, and user experience.Worked closely with development teams to define and align on component-level design for the Charge Service migration. Ensured smooth implementation of upstream and downstream service changes, and ensured comprehensive integration testing for all high-priority use cases (P0, P1) prior to launch. Successfully managed the migration process, ensuring a smooth transition and optimal post-launch system performance.Led the coordination and execution of friends and family testing with internal Amazon employees and key stakeholders prior to launch, driving early feedback collection to validate user experience, identify critical issues, and refine product features.
Education
Study World College of Engineering, Anna University
Bachelor's degree, Computer Science
Skills
- Ip Networking
- Windows
- Wireless Networking
- E-Commerce
- C
- Microsoft Office
- Research
- Management
- C++
- Microsoft Word
- Html
- Powerpoint
- Microsoft Excel
- Routers
- Computer Networking
- Sql
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