Andrew Stewart
Technical Business Analyst @Rolls-Royce
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WORK HISTORY
Technical Business Analyst @Rolls-Royce
EDUCATION
University of Kent
Bachelor of Arts (B.A.), Comparative Literature
ABOUT ANDREW STEWART
An ITSM Professional and ServiceNow Consultant with a track record of delivering first class strategic and operational IT services. Over 8 years working experience with ServiceNow, including 5 years as a Developer, Implementer and Administrator. Certified in ITIL, PRINCE2, Scrum and ServiceNow (Administrator & Developer).Key strengths include: digital transformation and the evolution of employee engagement, allowing the building and managing of IT services that provide maximum value for the business, whilst improving customer satisfaction for the end-user; easy identification of pain points within the IT function of an organisation, with extensive experience of engaging senior stakeholders to understand business needs and empowering change that delivers genuine results; and a strong understanding of service delivery of business critical operations in an outsourced or multi-sourced (SIAM) environment having worked with globally dispersed vendors and service providers
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