Assunta Scala

Voice of the Customer & CX Insights Leader

Role
Customer Listening & Insights, Director at Zendesk
Location
Park Ridge, IL, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Assunta Scala

Voice of the customer, research and insights leader.

Experience

  1. Customer Listening & Insights, Director

    Zendesk

    Mar 2021 — Present

Education

  • University of Kent

    BA, European studies, History & Politics

Skills

  • Customer Retention
  • Customer Service
  • Training
  • Customer Satisfaction
  • Building Relationships
  • Project Management
  • Retail
  • Management
  • Customer Insight
  • Customer Experience
  • Crm
  • Sales
  • Marketing Research
  • Process Improvement
  • Marketing Communications
  • Marketing
  • Brand Loyalty
  • Internal Communications
  • Time Management

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Assunta Scala — Customer Listening & Insights, Director at Zendesk in Park Ridge, IL, US | Unifers