Alexandria Rizzo
Sales & Partnerships Leader | Protein & Food Industry | Revenue Growth, Channel Strategy, Customer Development
- Role
- Senior Director of Business Operations at Ficus Education
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Alexandria Rizzo
I’m a business leader with 15+ years across sales, partnerships, marketing, and operations, helping organizations grow in ways that are grounded, measurable, and centered on people. I’m at my best building clarity, driving cross-functional alignment, and turning strategy into execution.In my current role, I oversee Sales, Marketing, and Operations for an education benefits platform serving independent franchise operators nationwide. I lead go-to-market strategy, customer success, CRM infrastructure, and commercial planning across a growing customer base of 500+ partners. My work blends revenue growth, channel thinking, and operational rigor to support scale.Before this, I spent several years in the food and protein industry, managing an 8-figure P&L, partnering with national account sales teams, and helping shape category and channel strategies in both retail and foodservice. I’ve also led client strategy in an agency environment and directed communications for a national nonprofit.Across roles, the constant has been solving business problems by bringing together data, relationships, and clear operating rhythms. I’m drawn to organizations that value accountability, autonomy, and healthy, high-performing teams.
Experience
Senior Director of Business Operations
Feb 2025 — Present
Act as right hand to the President, aligning operations, marketing, and sales to deliver scalable growth and sustained YOY performance improvements-Oversee full business operations (sales, pipeline, customer success, and operational execution) ensuring profitability and long-term scalability-Build and steward high-impact relationships with Independent Operators, franchise leaders, and higher-ed partners, driving adoption and strengthening market presence across the QSR and franchise space-Architect and operationalize business development strategies, consistently capturing high-value opportunities and expanding contract value across target markets-Oversee CRM infrastructure and sales pipeline, ensuring visibility, integrity, and actionable insights that improve lifecycle management and organizational alignment.
Education
Cornell University
Change Management and Change Leadership Certificates
The University of Georgia
A.B. & A.B.J., Spanish & Public Relations
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