Tanel
Customer Success Manager @Stepsconnect
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WORK HISTORY
Customer Success Manager @Stepsconnect
Milan, IT
Oversee client relationships to ensure satisfaction and successful platform utilization- Gather and analyze client feedback, working closely with design and tech teams to enhance the platform. Drive continuous improvement by acting as a liaison between clients and internal teams- Provide guidance on recruitment best practices, including job post optimization and visibility & attraction strategy- Managing demand generation operations, marketing campaigns & content.
EDUCATION
Yeditepe University
Bachelor of Arts - BA, Sociology
Yeditepe University
Bachelor of Arts - BA, Psychology
Università degli Studi di Bergamo
Master of Science - MS, Clinical Psychology for Individuals, Families and Organizations
AGH University of Krakow
Erasmus+ Exchange Programme, Sociology
SKILLS
ABOUT TANEL
Recruiting & HR | MSc in Clinical Psychology | Customer Success Manager
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