Asjad Balbale
YES BANK | IIT Bombay | Mumbai University
- Role
- Product Manager at YES BANK
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Asjad Balbale
I am a dedicated Product Manager with a track record of launching innovative services on AI-based Digital Banking platforms. My expertise lies in enhancing user engagement, driving adoption, and significantly improving customer experiences through strategic UI/UX redesigns. I excel in integrating new features by reviewing API specs, collaborating with various banking departments, and designing intuitive customer journey screens. My experience includes driving successful campaigns that boost usage, crafting clear communications for internal updates, and managing stakeholder expectations to ensure project success. I am skilled in quickly resolving platform issues, negotiating with vendors for technological advancements, and delivering impactful results that enhance overall customer satisfaction.
Experience
Product Manager
May 2023 — Present · Mumbai, IN
Introduced 20+ services on digital banking channels, enhancing user engagement and functionality.• Collaborated with the investment department to implement capital market services in digital banking applications.• Optimized mutual funds flow, ensuring smooth customer journeys and regulatory compliance.• Launched feature enabling users to open investment accounts and set risk profiles for personalized solutions.• Reviewed API specifications for feature feasibility and integration across banking apps. • Led feature campaigns, boosting usage of key banking services by 100%.• Negotiated with vendors to integrate new technologies and enhance customer experience.• Revamped UI/UX, reducing drop-offs by 50% and improving user satisfaction.• Designed customer journey screens and provided UI support for project flow optimization.• Coordinated with stakeholders to finalize project requirements, resources, and timelines. • Drafted user stories and business requirement documents for smooth feature integration.• Created newsletters and internal communications to update teams on new services.• Resolved platform bugs within a week, ensuring minimal downtime and smooth operations.
Education
University of Mumbai
Bachelor of Engineering
Indian Institute of Technology, Bombay
Master of Business Administration - MBA
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