Asim Ahmad
Clinical Application Engineer @ HonorHealth
- Role
- Clinical Application Engineer at HonorHealth
- Location
- Peoria, AZ, US
- LinkedIn followers
- 500 followers
About Asim Ahmad
IT professional with 9+ years of experience spanning healthcare, e-commerce, and financial systems, specializing in end-to-end solution delivery, system integration, and project leadership. Currently helping HonorHealth drive critical clinical operations and technology initiatives, supporting and leading projects across platforms such as NextGate EMPI, Orion Health HIE, and HealthTerm Semantic. Skilled in leading cross-functional teams, managing application lifecycles, and driving process improvements to enhance efficiency and system performance. Experienced in enterprise upgrades, cloud migrations, and application portfolio management, with a strong ability to bridge technical and business stakeholders.Core Skills & Competencies:Project Management: Application Strategy, Governance, RoadmappingApplication Lifecycle Management: Implementation, Upgrades, Enhancements, Vendor ManagementProject Leadership: Cross-Functional Team Facilitation, Stakeholder Engagement, Executive ReportingProcess Optimization: Standardization, Workflow Redesign, Lean & Agile PracticesRisk, Change & Incident Management: RCA, Compliance Alignment, Change Control OversightCloud Transformation: Azure Migration, Dependency Mapping, Cutover & Integration PlanningData-Driven Decision Support: Power BI Dashboards, SQL Analytics, KPI DevelopmentOperational Improvements: Automation Frameworks, Knowledge Management, SOP DevelopmentTechnical Foundations: Linux Administration, System Integration, SQL, HL7Collaboration & Governance Tools: Jira, Confluence, ServiceNow
Experience
Clinical Application Engineer
Jul 2024 — Present · AZ, US
Manage and support critical clinical applications with a focus on the Health Information Exchange (HIE) platform, ensuring stability, availability, and interoperability.2. Perform software deployments, upgrades, enhancements, patching, and monitoring, maintaining compliance and system performance.3. Act as the primary contact for application support and escalations, providing timely troubleshooting and resolution across front end, service layer, and backend databases.4. Implement and validate application changes to meet operational and clinical requirements.5. Collaborate with Project Managers, Business Analysts, DBAs, networking, and vendors to capture requirements and support project delivery.6. Provide Level 1 and Level 2 support for assigned applications, addressing incidents, outages, and routine maintenance.7. Monitor and analyze application performance, proactively recommending improvements and preventive measures.8. Participate in change management and operational issue resolution, ensuring smooth implementation with minimal disruption.9. Contribute to technical documentation, SOPs, and knowledge base articles, supporting consistent team practices and audit readiness.
Education
Virtual University of Pakistan
Bachelor's degree, Computer Science
Capella University
Master of Business Administration
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