Asima Qayum

Manager @Internal Revenue Service

Austin, TX, US

Grade 6 - UNPOSTABLESCompleted all paperwork, recognizing any discrepancies and addressing themin a timely fashion.Used coordination and planning skills to achieve results according to schedule.Worked closely with the manager to maintain optimum levels of communicationto effectively and efficiently complete projects.Kept case data and contact information up to date to expedite proceedings.Resolved cases by researching pertinent tax data through IDRS.Utilized tools such as the IRM, Document 6209, SERP, and job aids to close cases.Take corrective actions to close a case, such as adjusting taxpayer\'s account,and recomputing tax liability.Resolve errors through research and correspond with taxpayers to obtain any missing information.