Asim Alavi
Network Operations Manager @Ford Motor Company
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WORK HISTORY
Network Operations Manager @Ford Motor Company
Dearborn, MI, US
Currently serving as Manager Network Operations, leading a global team of network engineers in North America, Europe, and Asia-Pacific, to drive operational excellence through performance management and technical leadership.• Responsible for continuous improvement in operations management for Network Services, leveraging enterprise tools and processes (Incident, Problem, Change, Capacity, Demand & Service Level Mgt.) and focusing on customer value optimization.• Working closely with SRE team to reduce “signal to noise” ratio in network operations by 25%.• Analyzing historical data from past years and partnering with the NMS team to reduce number of alerts and duplicate tickets going to tier-1 and tier-2 network operations teams. • Provide thought leadership on migrating legacy infrastructure solutions to new Network Service offerings.• Develop and implement best practices and processes for Network Operations to maintain availability, reliability, scalability, and security.• Drive effective SRE Monitoring and Full Stack Observability on global network performance and overall health, troubleshoot chronic issues, and implement corrective actions.• Partner and work closely with Ford Enterprise Architecture and Network Service teams to develop SLOs and SLIs and ensure network infrastructure availability to support mission critical applications in 24x7 global manufacturing environments.• Collaborate with the Network LAN/WAN/Extranet/DNS/IPAM/Security development teams to optimize infrastructure for application performance and scalability.
EDUCATION
Wayne State University
Master's degree, Computer Engineering
North Carolina Agricultural and Technical State University
Master's degree, Technology Management
University of Iowa
Bachelors of Science, Electrical & Computer Engineering
Champlain College
Cyber Security
SKILLS
ABOUT ASIM ALAVI
Experienced industry leader with nearly three decades of operational and business expertise, and a proven track record of leading technology teams providing world class network engineering, architecture and operations that articulate long term needs and strategic vision to Fortune 500 enterprises. Extensive experience working with various enterprise and service-provider service towers (Sales, Product, Labs, Operations, Security, Hosting, Cloud) to develop and deliver complex solutions for customers including Ford, GM, BHI, Sears, Ally Financial, McDonalds, State and Federal Governments. Deep understanding of enterprise IT and business drivers in a matrix environment, based on a broad range of exposure at Ford Motor Company, Ameritech, UUNET/AOL and AT & T. Deep technical expertise on network technologies combined with broad leadership skills allow for excellence on all aspects of Network Services Delivery.
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