Asijit Roy

About Asijit Roy

A user-focused and business-aware professional with a B.Tech in Computer Science, I bring hands-on experience in Product Information Management (PIM) and Salesforce Commerce Cloud (SFCC) within the retail sector, currently working as a PIM Data & Support Engineer. I specialize in bridging the gap between business goals and technical execution, using a combination of analytical thinking and design-driven problem-solving to deliver practical solutions that enhance operational efficiency and improve user experience. With a strong foundation in data analysis tools like Pandas, NumPy, Seaborn, and Tableau, along with experience in multiple machine learning projects, I apply data-driven insights to support informed decision-making and continuous improvement. This technical expertise enables me to streamline product data processes and ensure accurate, consistent, and timely product syndication across digital platforms. As a PIM specialist, I serve as a vital link between data systems, product teams, and business stakeholders—driving clarity, consistency, and high-quality content delivery to enrich the overall eCommerce customer experience.

Experience

1. System Engineer

   Tata Consultancy Services

   Jul 2022 — Present · Kolkata, IN

   Actively partnered with business unit teams to integrate Plumslice PIM processes with upstream and downstream systems, ensuring accurate and timely publishing of product information on the Salesforce Commerce Cloud (SFCC) eCommerce platform.Key Responsibilities & Achievements:Managed seamless data flow and interface between Plumslice PIM, internal systems, and SFCC for real-time product catalog updates.Hands-on experience across SFCC modules including Merchant Tools, Storefront, Toolkits, and Administration.Maintained product data integrity, ensuring correct asset linkage and categorization.Provided daily support to business users for Plumslice PIM, resolving issues via Web UI and import/export processes.Designed and implemented attribute mappings and export templates within Plumslice for optimized data handling.Scheduled and monitored batch jobs, improving performance and reliability of product data updates.Developed a Python-based automation tool for pricing reconciliation between A360 (upstream) and Plumslice (downstream) to monitor and validate pricing data sync.Worked closely with the SRE team to implement a responsive module on the SRE dashboard, allowing users to visualize pricing data flow and timings across systems.Coordinated with SFCC support teams to troubleshoot integration and sync issues.Collaborated with product photography teams, using Adobe Scene7 to manage and deliver assets in Plumslice PIM.Utilized Akamai for managing catalog redirects and purging cached content to reflect real-time updates.Communicated with stakeholders on system impacts, enhancements, and upcoming changes.Worked across cross-functional and onshore teams, ensuring alignment and timely execution of development and support activities.

Education

• Future Institute Of Engineering and Management

  Bachelor of Technology - BTech

  2018 — 2022

• The Ram Mohan Mission High School

  Indian Certificate of Secondary Education

  2007 — 2016

• The Modern Academy , Kolkata

  Indian School Certificate

  2016 — 2018