Asif Mohammad

About Asif Mohammad

With 8 years of hands-on experience as a Senior Service Engineer, I specialize in Digital Workplace Operations (DWO) and IT solutions. My journey in Office 365 administration, server configuration, project management, and IT automation has been driven by a passion for optimizing digital workplace processes and ensuring seamless operations.My expertise extends to Workflow Automation Platforms, where I leverage my skills to streamline processes and enhance productivity. revolutionizing problem-solving across L1, L2, and L3 levels. Leveraging powerful automation tools like PowerShell scripting and PowerPlatform, I engineer solutions that not only address technical challenges but also enhance operational efficiency at every level

Experience

1. Senior Service Engineer

   Providence India

   Dec 2021 — Present · Hyderabad, IN

   Lead and manage digital workplace operations, ensuring smooth functioning of IT services- Collaborate with cross-functional teams to optimize digital workplace processes- Provide end-user support and troubleshooting for Office 365 applications- Implement security policies and ensure compliance with IT standards- Perform data migration, health monitoring, and infrastructure management- Utilize PowerShell scripting for task automation and system enhancement- Conduct cost optimization of licenses and resources- Maintain documentation and contribute to IT training initiatives

Education

• Jb Institute Of Engineering and Technology

  Bachelor’s Degree

  2011 — 2015