Asif Khan
Technical Operations Manager @Hudson\'s Bay Company
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WORK HISTORY
Technical Operations Manager @Hudson\'s Bay Company
New York, NY, US
Technical Operations Manager (02/2023 - Present)Lead the team of senior system engineers in geographically diverse locations to establish new online marketplaces using Akamai CDN to meet ongoing business requirementsManage enterprise security SSL certs for over 30 domains and 100’s of sub-domainsSecure API calls from internal microservices by implementing Akamai Proxy solutionCoordinate remediation of AWS Cloud Pen Test findings with developersReview and approve ongoing production releasesImplemented and maintain DataDome for unidentified BOTsCreated escalation policy for on-call production support to govern issue resolutionImplemented SalesForce Commerce and Cloud Architecture and Administration to support business operationsManaged Vertex migration for tax collection to improve uptimeMigrated SalesForce Cloud Service Hyperforce successfully to avoid unexpected outages for contact centersEngaged external vendors including ApplePay, Klarna, Paypal, Akamai and, DataDome for issue resolutionManaged POCs and price comparison for large CDNs including Akamai, CloudFront, Cloudflare, and Fastly resulting in savings of more than $700KImplemented monitoring using CloudWatch, Nagios, PagerDuty, New Relic, SolarWind to ensure system outages and issues are reported for immediate response
EDUCATION
Kean University, union. NJ
Bachelor's degree, Information Technology
New Jersey Institute of Technology
Master's degree completed only core courses, Information Technology
ABOUT ASIF KHAN
Over twenty years of IT experience in leading technical solutions that drive business…
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