Asia Gibson
Relationship & Project Management | Customer Success | Technical Support Professional | Foodie, Creative
- Role
- Associate Project Manager at Citi
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Associate Project Manager
Aug 2024 — Present
Administers Salesforce Lightning CRM to support onboarding, lead engagement, and campaign tracking for the Sales, Media and Advertiser Success team-Supports campaign management for Ad Ops team by pulling relevant data from Salesforce and PIO platforms to ensure data cleanliness and metrics are aligned-Collaborates with cross-functional stakeholders to identify process gaps and implement automation that reduced processing time by 20%-Maintains centralized tracker to consolidate troubleshooting requests from Sales & Media teams to ensure timely fixes and communicating timely updates to broader team-Works with new users to deeply understand their current work flow, pain points, and obstacles to onboard efficiently and effectively.
Education
Kennesaw State University
African & African Diaspora Studies, Multi/Interdisciplinary Studies
2011 — 2016
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