Ashwini Das

Sr Genesys Engineer

Role
Sr Genesys Cloud Consultant at Independent Consultant
Location
Los Angeles, CA, US
LinkedIn followers
500 followers

About Ashwini Das

12+ yrs of experience providing various IVR, ACD, CTI and Agent Desktop Solutions. Experienced Genesys PureCloud Engineer with strong domain expertise in Health Insurance, Retail, Banking, Investments, Financial Services, and Mortgage.

Experience

  1. Sr Genesys Cloud Consultant

    Independent Consultant

    Aug 2021 — Present · Los Angeles, CA, US

Education

  • Osmania University

    Bachelor’s Degree

    2004 — 2008

Skills

  • Test Strategy
  • Cisco Technologies
  • Intelligent Call Routing
  • Test Design
  • Genesys Call Studio
  • Genesys Composer
  • Genesys
  • Screen Pop
  • Cisco Cvp
  • Business Analysis
  • Javascript
  • Requirements Analysis
  • Ivr
  • Avaya Aura
  • Acd
  • Cisco Call Manager
  • Quality Assurance
  • Dtmf
  • Software Development Life Cycle (Sdlc)
  • Avaya Technologies
  • Grxml
  • Genesys Framework
  • Icm
  • User Acceptance Testing
  • Full Sdlc
  • Cti
  • Vendor Management
  • Vxml
  • Test Planning
  • Java

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Ashwini Das — Sr Genesys Cloud Consultant at Independent Consultant in Los Angeles, CA, US | Unifers