Ashwini Satle
Manager - Building Customer Success & Experience
- Role
- Customer Experience Manager at Purplle.com
- Location
- Thane, IN
- LinkedIn followers
- 500 followers
About Ashwini Satle
As a Manager of Customer Relations and Loyalty at Tata CLiQ Luxury, I lead a team that delivers exceptional customer experiences and builds long-term relationships with our clients. I apply my design thinking skills to create innovative solutions that enhance customer satisfaction and retention, as well as drive revenue growth and profitability for the organization.I have a strong background in customer analysis, CRM, escalation, root cause analysis, and back office operations, which I gained from my previous roles at Tata CLiQ and Tata CLiQ Luxury. I have also earned multiple certifications and honors in customer success, lean six sigma, and mobile communication. I graduated with a degree in fashion design from Lemark Institute, which gives me an edge in understanding the luxury market and the needs and preferences of our customers. I am passionate about creating memorable customer journeys and delivering value to our stakeholders.
Experience
Customer Experience Manager
Feb 2024 — Present · Mumbai, IN
Education
Yashwantrao Chavan Maharashtra Open University
Bachelors of Commerce, Business/Commerce, General
Vasant Vihar Jr. College
Higher Secondary, Business/Commerce, General
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