Ashwini Pathak
Program Manager at Tata Consultancy Services
- Role
- Ams Delivery Manager with a Global Food Services and Facilities Management Customer at Tata Consultancy Services
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Ashwini Pathak
A results-driven IT Professional with strong experience in ITSM, Client Handling, Operations Management, Routine and Major Incident Management, Problem Management, Change Management- Demonstrated experience in handling large L1 and L2 application support teams- Involved in efficiency improvement initiatives like workflow automation, events noise reduction, CPM initiatives, etc- In-depth expertise in the analysis, troubleshooting, and support of large-scale systems in banking and finance, shipping and manufacturing domain- Worked closely with project stakeholders, subject matter experts and development staff to identify the requirements and materializing the solutions profitably- Proven ability to manage multiple priorities, commitments and projects and demonstrated proficiency in providing mentoring and training to the junior staff- Demonstrated good planning and scheduling practices- Demonstrated ability to use manpower most effectively by establishing processes and using available resources- Exhibit strong reporting skills on the schedules, risks, quality of the service, milestones etc. on the weekly/monthly/quarterly basis in the form of status reports and governance reports- Proven abilities in strategic planning, managing projects, team building and detailing project information to determine effective processes- Possess excellent interpersonal and communication skills and a good team player with consensus building approach- Ability to work independently and under extreme pressure- Able to identify areas of strength and weakness of the individuals and apply them positively to the project- Advanced level MS Office skills, in particular Excel with the ability to understand and manipulate spreadsheets.
Experience
Ams Delivery Manager with a Global Food Services and Facilities Management Customer
Mar 2024 — Present · IN
Education
Savitribai Phule Pune University
MCM, Computers
1998 — 2000
Goa University
Bachelor's degree, Mathematics
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.