Ashwinee Kumar
Solutions Architect at Verizon | Telecom | FinTech | eTom & ODA Certified | AI Evangelist | Cross Boarder Payment | Team Leadership and Innovation
- Role
- Sr Engr Cslt-sys Architecture Solution Architect at Verizon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Ashwinee Kumar
A dynamic professional holding result driven experience in Pega, SoE, CXP, Salesforce, Marketing Cloud, Sales & Service Cloud, Campaign Management, AI, Mobile Money Payment Solution and Telecom BSS Solution.• Requirement Elicitation, Gap analysis, Requirement management, Impact Analysis, Solution Design, Solution Refinement, Solution Assessment and Validation, UI Mockups/wireframes, Functional Documentation, Case Studies, Stakeholder Management, Reporting, Product Management, Problem Solving, Knowledge of business structure• Knowledge on 3rd party communication and integration.• Excellent customer handling experience.• Experienced in FRS, FSD, BRD, SRS, SOW, HLD, LLD documentation.• Experience in Impact & Risk Analysis on new features design and proposal.• Troubleshooting, Testing, Configuration, Change Management and Knowledge sharing experience on above mentioned Products.
Experience
Sr Engr Cslt-sys Architecture Solution Architect
Jan 2025 — Present · Hyderabad, IN
Working as a solution architect for Telecom BSS Solution including SOE, CXP & Pega(Case management & Decisioning system), payment, device handling, billing, marketing, assisted channels, Omni channels, Gen AI, chatbot & TM Forum APIs- Working on North Star Architecture(NSA) for end to end customer journey- Working on Device Financing & loan management with 3rd party system- Designed Verizon VISA Card solution with Synchrony for Credit card & payment solution- Handling TM Forum APIs with internal Verizon API and mapping with various use case- Working Fixed Wireline(FWA) solution for end uses- Working on Next Bill Summary solution- Handling end to end solution for Wireless & Mobility Solutions- Preparing design artefacts like HLD, LLD for end to end users journey for Marketing product area like Offer & Deal solution for airtime & data- Working on Customer Journey & Customer Management tools(PEGA) for end user journey orchestrations.
Education
Centurion University of Technology and Management
Bachelor of Technology, Electronic and Communications Engineering Technology/Technician
2010 — 2014
Indian Institute of Management Tiruchirappalli
PGCBAA, POST GRADUATE CERTIFICATE PROGRAMME IN BUSINESS ANALYTICS AND APPLICATIONS
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