Ashwin B.

About Ashwin B.

As a technical specialist and customer success leader at IBM, I help enterprise clients unlock the full potential of AI and hybrid cloud to drive innovation, efficiency, and measurable business outcomes. With a strong foundation in software technology and certifications including AWS Certified Solutions Architect, Developer, and SysOps Administrator, brings a specialized perspective to hybrid cloud solutions and enterprise architecture. Committed to driving customer success and fostering technology adoption through innovative approaches and strategic collaboration.

Experience

1. Customer Success - Technical Specialist

   IBM

   Nov 2021 — Present

   Technical Expert focused on - Automation Products specific to application development + integration- Ensuring customer business goals are met with IBM software and services - Driving deployment of prioritized products that accelerate modernization, adoption of key technologies, Red Hat OpenShift, and key acquisition products - Serving as a core member of the IBM Account team that co-defines the roadmap, conducts workshops, delivers demos, helps architect the solution, installs the product, scales use cases to production, and build customer advocates at all levels of the account- Expansion opportunities within and across products or services that the client is using and bringing those insights to the broader account team- Providing insights to annuity sellers to ensure a seamless renewal and adoption experience

Education

• St. Xavier's College

  High School, science

  1991 — 1993

• National Center for Software Technology(NCST)

  Post Graduate Diploma, Software Technology

  1998 — 1999

• University of Mumbai

  Bachelors, Electronics Engineering

  1993 — 1997