Ashwin Washington
Salesforce DevOps Engineer at PwC | 5x Salesforce Certified | Trailhead Ranger | SAFe® 6 Certified | PSM™ & PSPO™ Certified
- Role
- Salesforce Marketing Cloud Devops Engineer at PwC
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ashwin Washington
Salesforce professional with 7+ years experience driving enterprise CRM & Marketing Cloud success. Expert in designing, integrating, and governing secure, high-impact Salesforce solutions that elevate business performance.SALESFORCE Proficient in Sales Cloud administration and configuration — handling user management, security, data, configurations, automations, reports, integrations, releases, and ensuring compliance and user adoption. Experienced in Marketing Cloud and Marketing Cloud Intelligence administration — including MC Connect, data extensions, business unit/role setup, Journey Builder, Email/Mobile/Advertising Studios, Content Builder, and Automation Studio; adept at configuring private subdomains, RMM, and SAP/IP. Skilled at managing user access and configuring advanced marketing automation platforms such as Inbox Monster, Liveclicker, and OneTrust; implemented secure API key and secret management for Marketing Cloud integrations via Azure Key Vault and Managed Identities. Capable of managing the complete lifecycle of Salesforce integrations with third-party applications across CRM, Risk, and Marketing Clouds — from partner onboarding to go-live — while facilitating testing and reviewing/implementing SOQL queries through Workbench. Well-versed in sandbox refresh processes, pre/post-refresh activities, and resolving incidents in staging and production environments.BUSINESS ANALYSIS & PROJECT MANAGEMENT Skilled in requirement gathering, documentation (BRD/FRD/SRS), gap analysis, and solution design. Proficient in Agile/Scrum delivery — writing user stories, managing product backlogs, and facilitating ceremonies. Knowledge of SAFe principles, risk practices, and project delivery as a Scrum Master, ensuring on-time and quality outcomes.TECHNICAL TOOLKIT-Salesforce | Azure DevOps | SQL | Salesforce SOQL | ServiceNow | SharePoint | MS Visio | JIRA | Confluence | Tableau | Postman a••••••••@gmail.com
Experience
Salesforce Marketing Cloud Devops Engineer
Dec 2024 — Present · Bengaluru, IN
Education
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology (B.Tech), Electrical & Electronics Engineering
Institute of Management Studies (IMS) Ghaziabad - Business School
Post Graduate Diploma in Management (PGDM), Operations & Marketing
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