Ashwin Kumar
Assistant Manager - Training - Anti Financial Crime at WNS
- Role
- Assistant Manager Training at WNS
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Ashwin Kumar
ACAMS and CGSS certified Compliance Officer with a proven track record at multiple…
Experience
Assistant Manager Training
Jan 2025 — Present · Bangalore Urban, IN
Experience in providing EDD Process training to new batches and cross training of experienced agents to different queues.• Handling client update trainings and refresher training for multiple operations teams with 390+ FTE.• Experience in BQM (Bottom Quartile Management) with result oriented employee performance.• Experience in Train the Trainer providing expertise and delivering training programs to individuals who belong to the training team focusing on their presentation skills, training design, curriculum development and team engagement skills.• Experience in Training Need Identification (TNI) and Training Need Analysis (TNA).• Experience in preparing PKTs (Process Knowledge Tests) for the operations and Quality teams.• Experience in handing multiple trackers including New Hire Trackers, Client updates tracker, TNI and TNA trackers, PKT tracker and other adhoc trackers with large data.
Education
Patrician College Of Arts And Science
Bachelor of Commerce - BCom
Anna University Chennai
Master of Business Administration - MBA
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