Ashwin Kumar
Client Relations Executive Amazon | AWS | AC3 | CS Central | Process Optimization | Leadership | Client Support | CRM Systems | Data Analysis | Quality Assurance
- Role
- Technical Support Specialist at Ebikego
- Location
- Kochi, IN
- LinkedIn followers
- 500 followers
About Ashwin Kumar
Results-oriented professional with expertise in sales and client relations. Proven track…
Experience
Technical Support Specialist
Sep 2024 — Present · Kochi, IN
Handle customer queries, complaints, and support requests via calls, emails, and chats.Assist customers with eBikeGo services, bookings, and troubleshooting issues related to electric bikes.Coordinate with the operations and technical teams to resolve service-related concerns.Maintain customer records and ensure timely follow-ups for issue resolution.Educate customers about eBikeGo’s offerings, policies, and best practices for using electric bikes
Education
MGUniversity
Bachelor of Business Administration - BBA, Business Administration and Management, General
Aims college peerumade
Bachelor of Business Administration - BBA
Technical higher secondary
Aims peermade, bba
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