Ashwani Arora

CEO, Novel Patterns | Ex - Nucleus Software | Building Product-First Fintechs | Scaling Customer Success Globally | Lean & Kaizen Practitioner | HBS

Role
CEO at Novel Patterns
Location
New Delhi, DL, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Ashwani Arora

I am profoundly honored and energized to join () at such a pivotal moment of growth. Inspired by the belief that perceived limits are only catalysts for greater potential, I’ve watched Novel Patterns achieve near-zero churn and build market leadership across (),(),()—creating a powerful foundation for global scale. My focus as CEO will be clear: scaling internationally, driving operational excellence, and mentoring the next generation of leaders.With +, I have led global businesses, enterprise transformations, and large-scale customer success programs across +, consistently delivering measurable value through technology, data, and AI-driven innovation. I have directed global operations with +, serving +, including 60% of India’s retail lending ecosystem. My transformation initiatives significantly elevated Customer Advocacy scores (from.), strengthened engineering and support functions, and positioned Corporate Lending as a high-growth business with 17+ clients acquired in under three years.I champion, instilling continuous improvement frameworks across teams. As part of cyber-security governance groups, I have helped shape strategic decisions on MSS, MDR, Threat Intelligence, and Red Teaming. My leadership approach is further strengthened by the, emphasizing vision, coaching, innovation, change, and organizational architecture.At Novel Patterns, I aim to merge this global experience with a strong product-first mindset—scaling our platforms, unlocking new markets, and proving that there are always :CEO & P&L Leadership • Global Scaling • AI Strategy & Digital Transformation • Product & Platform Strategy • Investment & Lending Tech • CXO Engagement • Lean & Kaizen • Operations Excellence • Cyber Security Governance • Customer Success • VOC & NPS • People & Leadership Development

Experience

  1. CEO

    Novel Patterns

    Dec 2025 — Present

Education

  • The Wharton School

    Strategic Thinking and Leadership, Business Administration and Management, General

    2015 — 2015

  • Harvard Business School

    Senior Executive Leadership Program, General Management

    2019 — 2021

  • INSEAD

    Leading the Effective Sales Force (LESF), Managing Sales Force

  • Massachusetts Institute of Technology

    Radical Innovation, Business Administration and Management, General

    2019 — 2019

  • GrowthSchool

    Generative AI Intensive program, Information Technology

  • Navyug School

    12th Std., Science

    1984 — 1991

  • Lean Enterprise Institute, USA

    Course on "The Toyota Way" - Hoshin Kanri( Strategy Policy Deployment) , Lean Way of Thinking

  • LinkedIn Test PAGEEE

    Agentic AI Business-strategy, Artificial Intelligence

  • Lean Enterprise Institue, USA

    A3 - Lean Leader Certification, Organizational Leadership

  • JC Bose YMCA University of Science and Technology

    Computer Engineering, Computer Software Engineering

    1991 — 1995

Skills

  • Bfsi
  • People Management
  • Project Delivery
  • Project Planning
  • Software Project Management
  • Retail Banking
  • Team Management
  • Ms Project
  • Product Management
  • Pl/Sql
  • Program Management
  • Client Engagement
  • Pre-Sales
  • Global Delivery

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Ashwani Arora — CEO at Novel Patterns in New Delhi, DL, IN | Unifers