Ashwani Pawar
Customer Service Specialist | Expert in Customer Relations, Problem Solving & Delivering High-Quality Support
- Role
- Customer Service Specialist at Paytm
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Ashwani Pawar
I\'m working in hospitality industry Event management corporate, promotional, wedding…
Experience
Customer Service Specialist
Sep 2025 — Present · Noida, IN
Assisting customers via chat and call support to resolve queries related to digital payments and financial services.Handling escalated issues with empathy and professionalism, ensuring timely resolution.Providing accurate product information and troubleshooting guidance to enhance customer satisfaction.Maintaining strong communication skills to resolve billing, loan, and account-related concerns.Coordinating with internal teams to ensure smooth resolution of complex service requests.Achieved high customer satisfaction by delivering prompt, solution-oriented support.
Education
Delhi University
Bachelor of Arts - BA
2017 — 2020
University of Delhi
Bachelor's degree
2017 — 2021
Delhi University
Bachelor's degree
2018 — 2020
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