Ashwani Mehta

Director Business Success @2iSolutions Inc.

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2023 — Present

Director Business Success @2iSolutions Inc.

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Achievements: • Increased client retention rate by 20% through successful implementation of customer success plans and strategic initiatives. • Drove a 15% increase in average client ROI through data-driven analysis and tailored solutions. • Led a high-performing team of business success managers, resulting in improved customer satisfaction scores and increased upsell opportunities. Key Contributions: • Provide strategic account management, working closely with clients to understand their business needs and goals. • Conduct ROI analysis and reporting to demonstrate the value and impact of implemented solutions. • Collaborate with cross-functional teams to ensure seamless project delivery and exceed client expectations. • Conduct client needs analysis to identify opportunities for improvement and develop tailored solutions. • Lead and mentor a team of business success managers, fostering a culture of excellence and driving customer success planning.

EDUCATION

N/A

Panjab University

Bachelor's degree

SKILLS

EdiBusiness ProcessBusiness IntelligenceProcess EngineeringRequirements AnalysisBusiness Process ImprovementChange ManagementSoftware ImplementationSoftware Project ManagementSoftware DocumentationIT ManagementBusiness AnalysisProcess ImprovementEnterprise Resource Planning (Erp)Erp

ABOUT ASHWANI MEHTA

Seasoned professional with a proven track record of acting as the primary point of…

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Ashwani Mehta — Director Business Success at 2iSolutions Inc. in Toronto, ON, CA | Unifers